Basic Host-Email Option does not provide telephone support

Technical support is available at support@admiralonline.com.

Basic Option Technical Support (24 Hours)

 

Connection:

56k modem dialup problems only
call 818-244-7939

T-1, T-3, SDSL and dedicated access
Network Operations Center 201-92X-XXXX

Local Access:

AptLink network access tel numbers

Xi network access tel numbers

Email:

go to mail center for general instructions
forgot my password
change my email addresses

Hosting:

send messages via email or  pager or chat

Cellular:

send messages via email or  pager or chat

Paging:

send messages via email or  pager or chat

Faxing:

send messages via email or  pager or chat

Discussion Board:

Discussion Board (fully moderated)

Newsletter:

subscribe or unsubscribe

Network Status:

Up-to-the-minute complete status check of SDSL routers, web servers, mail servers, FTP servers.

Virus News:

Up-to-the-minute news on virus worms and hacking penetrations.

 

We want to make sure there is always someone there to answer your questions. Our technical support engineers are located in various parts of the world and are available to answer your questions.  Unlike most sales and support departments, you will find our team to be much more responsive and easier to reach. 

Advanced Options Technical Support (24 Hours)

Service

Call any support engineer on duty.
Chat while connected on internet.
Submit the online support form.
Send e-mail to the support staff.
Send fax to the support staff.

Response

Real-time response.
Real-time response.
One hour response WITHIN an hour.
One hour response is not guaranteed.
Slowest response within 24 hours.

Option

Premium, Dedicated, Reseller
Premium, Dedicated, Reseller
Premium, Dedicated, Reseller
Basic, Premium, Dedicated
Basic, Premium, Dedicated

 

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